Refund policy
Exchange and Return Policy
- Exchanges and returns are accepted within 7 days of receiving the product.
- Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
- Exchanges are allowed for size, color, or product variations, subject to stock availability. If the desired item is unavailable, you may opt for a refund or an alternative suggestion.
- Customized, personalized, or "Final Sale" items are not eligible for exchange or return.
- For defective or incorrect items, please contact us immediately at enzarclothing99@gmail.com with photos of the item and packaging. We will arrange for a replacement or appropriate resolution.
2. Refund Policy
- Amount will be refunded 8-10 business days to your bank account.
- Refund requests Refunds are processed only after the returned item passes inspection.
- Shipping charges (if any) are non-refundable unless the item is defective or incorrect.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Additional Notes:
- Use a reliable shipping service with tracking for returns, as Enzar is not responsible for items lost or damaged during return transit.
- Any updates to this policy will be reflected on the Website and will take effect immediately.
For any concerns or questions, please email us at enzarclothing99@gmail.com.